We look at your new enquiries and older database, then agree where better follow-up could make the biggest difference.
We tailor your AI booking specialist to your offer, your voice and the way people book with you.
Our team manages text and email follow-up, replies and bookings, 24/7. Your team takes the appointments and closes the sale.
The difference
Reminder follow-up
The Follow-Through Method
Around 4,000 past enquiries
Four thousand old enquiries were sitting in the system and our sequence just pushed the same three emails at all of them. The team went back through each conversation, picked up where the person had actually left off, and we ended up with 78 appointments and 22 new patients in about three months. I had already written that list off.
More than 12,000 enquiries over two years
We were pushing new listings to twelve thousand people and could not work out why nothing landed. Within two months every conversation was one to one, and buyers who had gone quiet a year ago were asking to see properties again. Thirty six appointments, six sales and $130,000 in commission that nobody on my team had time for.
Around 3,000 quotes that never got followed up
Most of our quotes go out after a site visit and then just sit there. People go quiet while they compare three installers and we never find out why. The follow-up went back through the old quotes, answered the payback and finance questions each person actually asked, and booked 61 surveys in four months. Nineteen turned into installs, about $212,000 in work we had stopped counting.
Client names withheld. Figures taken from the engagement records. Your results depend on your database, your offer and how many people it suits.
Let’s spend 45 minutes looking at where enquiries stall, what deserves attention first and how our team could take over.
We will tell you what we would need, what your team still handles, and whether it makes commercial sense.